Terms & Condition

Booking and payment

Where to book: You can book online on our website: www.vikingtours.is, per mail: booking@vikingtours.is, per phone: 00354- 488 4884, and over Icelandic and special foreign travel agencies.
Payment/currencies: Our prices are in Icelandic Krona and all credit cards are charged in Icelandic Krona. We can take cash payment in EUR, GBP and USD. Please not that we use standardized exchange rates to calculate our prices in foreign currencies.
Guaranteed reservations: Please consider to book at least one hour before tour departure by phone, or two hours before by email.
Changing reservation: You can change your reservation up to 2 hours before tour departure per mail: booking@vikingtours.is, per phone: 00354- 488 4884, and it is free of charge.

Cancellation policy: You get full refund when you cancel your booking per mail: booking@vikingtours.is or per phone: 00354- 488 4884 twenty-four hours before tour departure. Please note that other cancellation policies may apply if you have made your reservation through a third party.
Minimum number of passengers: You get fully refund when one of our tour is canceled because of no reaching the minimum number of passengers.

Good to know

Weather: The Gulf Stream brings us mild winter but relative cool summer in Iceland. Especially Heimaey is a small island in North Atlantic and we have only few windless days per year.
You have to consider that the Icelandic weather is very unpredictable and changeable. There is an Icelandic saying: “If you’re not happy with the weather, just wait five minutes and it’ll change…”
Outfit/Clothing: “There is no such thing as bad weather, just bad clothing.” Keep in mind to wear warm clothing in layers on all our tours. We recommend using some headwear especially on our boat tour. Do not take our crewmembers as an example; we are Icelanders :).

Discount and refunds

Refund of travel agency bookings/voucher refunds: Please take your original voucher to the travel agency and they will issue a full refund after reconfirmation the tour cancellation with us.
Discounts: We offer discount for children and pensioners. Please check the tour details.
Group discount: please contact us.